This document consists of the Terms of Service Agreement, hereinafter referred to as the "Agreement", and constitutes a legally binding Agreement between you, ("You") the visitor to our site www.ratnasagarjewels.com and/or client receiving our services through www.ratnasagarjewels.com and Ratna Sagar Jewels Pvt. Ltd is the entity that owns and operates this Site and provides customer services via this Site.

Browsing and usage of the website of Ratna Sagar Jewels Pvt. Ltd, www.ratnasagarjewels.com from the start and for all other intents and purposes implies your compliance to the under-mentioned terms and conditions governing the use and navigation of this website.

Site Content and Usage

The entire content including image sections hosted on our website is simply for your general information and use. The content as well as image sections are subject to change without any prior notice to anyone concerned, directly or otherwise.

Neither Ratna Sagar Jewels Pvt. Ltd nor any third parties, if any, shall provide any guarantee/warranty of any nature as to the exactness, accuracy, precision, timeliness, performance, completeness or suitability of the informational materials found or distributed on our website for any general or particular purpose. As a visitor or customer, you duly acknowledge that any/all such information and/or materials may contain errors or inaccuracies and we at Ratna Sagar Jewels Pvt. Ltd explicitly exclude and eliminate any liability for any such inaccuracies/errors to the maximum extent permitted by law.

Your usage of any information or materials on this website www.ratnasagarjewels.com is completely at your own risk, for which we shall not be liable under any court of law. It shall be your own responsibility to fully ensure that any products, items, services or information available through this website fulfill your particular requirements.

Our website contains materials which are owned and/or licensed to us. Such materials include, but are not delimited to, the look, appearance, design, layout, and graphics of our site. Any type of reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Unauthorized use of this website shall make you liable to all attendant claims for damages put forth by Ratna Sagar Jewels Pvt. Ltd and shall be deemed a criminal offence.

As a visitor or customer of our website, you fully agree not to:

• use any information or material, including photographs or images, which are made available through the site in any manner that violates any copyright, patent, trademark, trade secret, or other proprietary right of any person.

• generate a false identity for the purpose of misleading others including customers, clients, suppliers, distributors etc.

• indulge in repetition of keywords/key phrases in text/source code to target search engines or other internet mediums.

• use site materials/information in connection with sweepstakes, contests, surveys, coupons, pyramid schemes, junk email, chain letters, spamming or any unsolicited or duplicative messages (commercial or otherwise).

Delivery

At our website,www.ratnasagarjewels.com, we have an enormous variety of items showcased for sale. Owing to a vast range of products on our virtual storefront, it might happen that more units of a single item or shape may not be immediately available. However, as we are the original manufacturers of our products, we shall certainly fulfil your order request. All such ordered items would be manufactured and shipped to you within 7 to 10 days.

Further, there are periodic checks of the website and full care is taken not to display such products on the website if they are not available in adequate quantity and shapes thus avoiding you the hassles of experiencing an ‘out of stock’ situation.

Pricing

Prices displayed on www.ratnasagarjewels.com, are mentioned in U.S. currency and are valid and effective only in the United States . Prices are subject to change at any time. All import duty is payable by customer.

Discoloration

Ratna Sagar Jewels Pvt. Ltd sticks to all the best practices set forth by the American Gem Trade Association (AGTA). Certain manufacturing processes, however, make it inevitable for us to not proffer a guarantee in color continuity in case of suchlike items. Similarly in the context of handcrafted products, minor variations in shape/profile are possible. Beads may lose original color over course of time, hence we do not make any claim towards the preservation/retention of original color for indefinite period of time.

In transactions pertaining to “surface dyed” beads or other dyed products, Ratna Sagar Jewels Pvt. Ltd cannot hold itself responsible in the event of any claim. In all such cases, the liability of Ratna Sagar Jewels Pvt. Ltd under no circumstances shall exceed the invoice price of defective goods.

Further, we advise all our customers should to take full note of the fact that different internet browsers and monitor settings may yield slight variations in tone to the true coloring of the items. This is inescapable and understandable phenomenon.

Links to other Sites

You may not create a link to this website from another website or document without prior written consent of Ratna Sagar Jewels Pvt. Ltd.

Suggestions/Comments

All comments/suggestions provided by you are considered on a non-confidential basis and by submitting the same you are providing Ratna Sagar Jewels Pvt. Ltd unlimited and irreversible license to reproduce them in any form whatsoever, if need so warrants. In case you happen to have any suggestions/complaints about our products/services, please email us and we shall be delighted to help in best conceivable manner. Feedbacks- positive or otherwise are very significant to us as they help us improve and augment our services to the next level possible. During all stages of such interactions, we shall keep you fully updated of the steps taken to resolve the concern through email or phone, as the case might be.

Your use of our website and any dispute arising out of such use of the website is subject to the laws and jurisdiction of Rajasthan High Court, Jaipur.

We have also published a Privacy Policy. The privacy policy is hereby incorporated by reference into this Agreement as if completely set forth herein.

Ratna Sagar Jewels Pvt. Ltd may terminate this Agreement and deny you access to the Site at any time, immediately and without notice, if in sole discretion of Ratna Sagar Jewels Pvt. Ltd you fail to comply with any term or condition of this Agreement.